Business IT Solution » Small Business IT Support Services

 

Support Services

Facing some technical issue at work? Don’t worry, we have got you covered. At Simplified IT Solutions, we have a dedicated team of IT support staff who provide efficient troubleshooting and proactive technical maintenance services which are known to maximize system performance and minimize downtime.

Help Desk

Our Help Desk can provide you real-time assistance along with end-to-end solutions for all IT problems with us, any time of the day. We provide safe and effective technical assistance through our web-based support solutions via remote connections to solve any issue which may be related to the web, software, system performance, hardware, data recovery or security.
We provide hands-on technical support by on-site delivery of quality IT solutions to your workplace.

  • Email Problems
  • Internet Issues
  • Security
  • Poor Performance
  • Data Recovery
  • System Failures
  • Software Errors
  • Spyware Removal
  • Troubleshooting

Maintenance

Our services include comprehensive maintenance solutions for your system software which includes:

  • Software Upgrades
  • Anti-virus Updates
  • Data Protection
  • Backup Monitoring & Validation
  • System Checkups
  • Critical Systems Monitoring & Recovery Preparedness
  • Security & Vulnerability Management
  • Recycling
  • Hardware Warranty Status

Installations

We take care of all new system and network set-ups and optimize software, security and networks. Our solutions are powered by an automated inventory that provides us with real-time system status updates which enables us to tackle issues, head-on.

  • Computers Setups
  • Software
  • Internet / Email
  • Networks
  • Servers & Virtualization
  • Backup & Recovery Systems
  • Security
  • Internet & Cloud Services

Your One-Stop Shop For All Your IT Needs

We deliver cost-effective answers for all your IT needs. Our client portal allows all clients who have previously availed our services to manage their service tickets and check on their positions.

We Are Just A Call/Mail away

You can easily access our services by giving us a call or mailing us about any issue; our responsive team of experts will instantly get back to you regarding the same.

 

What is Exceptionally Reliable IT Support?

We provide 24×7 support to bring fast resolution to your IT problems, minimizing system downtime.

 

Web-Based Support:
We provide immediate, real-time assistance to resolve many issues over the internet, remotely connecting to your system to provide a secure and timely resolution.

 

Phone Support:  Our team is always accessible by phone to handle your issues personally and in a timely manner.

 

E-mail Support:  For less urgent issues, we quickly respond to e-mail support requests.

 

On-Site Support:   When
you prefer to have personnel on-site, we can provide hands-on assistance at your facility for special cases or on a regular basis.

 

Client Portal:
Clients are able to create, modify & manage their own service tickets online, and check the status of those tickets at any time.