303.415.2702
Support Services

Help Desk

  • Email Problems
  • Internet Issues
  • Security
  • Poor Performance
  • Data Recovery
  • System Failures
  • Software Errors
  • Spyware removal
  • Troubleshooting

Maintenance

  • Software Upgrades
  • Anti-virus Updates
  • Data Protection
  • Backup monitoring & validation
  • System Checkups
  • Critical Systems Monitoring & Recovery Preparedness
  • Security & Vulnerability Management
  • Recycling
  • Hardware Warranty Status

Installations

  • Computers Setups
  • Software
  • Internet / Email
  • Networks
  • Servers & Virtualization
  • Backup & Recovery Systems
  • Security
  • Internet & Cloud Services
 

What is Exceptionally Reliable IT Support?

We provide 24x7 support to bring fast resolution to your IT problems, minimizing system downtime.

 

Web-Based Support:  We provide immediate, real-time assistance to resolve many issues over the internet, remotely connecting to your system to provide a secure and timely resolution.

 

Phone Support:  Our team is always accessible by phone to handle your issues personally and in a timely manner.

 

E-mail Support:  For less urgent issues, we quickly respond to e-mail support requests.

 

On-Site Support:   When you prefer to have personnel on-site, we can provide hands-on assistance at your facility for special cases or on a regular basis.

 

Client Portal: Clients are able to create, modify & manage their own service tickets online, and check the status of those tickets at any time.